1ST DIET 2023 ECOWAS-WAACSP BASIC CERTIFICATION IN CUSTOMER SERVICE [BCCS] TO HOLD IN JUNE
Timeline and details of the 1st diet for 2023 of Africa’s premier professional certification in customer service; the ECOWAS-WAACSP Basic Certification in […]
WAACSP First Diet 2022
The 1st diet of the Basic Certification in Customer Service (BCCS) program for 2022 has been scheduled for June 16 – 18 […]
2nd Diet Of The Basic Certification In Customer Service Program For 2021
The 2nd diet of the Basic Certification in Customer Service (BCCS) program for 2021 will take place in Ghana, Nigeria and Gambia […]
WAACSP Training For Ghana To Be Held In July 2020
The West Africa Association of Customer Service professionals will hold its inaugural Customer Service training and certification program for aspiring customer service […]
THE WAACSP 2021 INDUCTION Ceremony
One event!, 16 countries!, Three locations!, Hundreds online , Same time, interconnected…. The WAACSP 2021 induction ceremony held on the 27th of […]
WAACSP 2nd Diet of the Basic Certification in Customer Service training
The 2nd diet of Basic Certification in Customer Service (BCCS) program will take place in Ghana from October 29th – 31st. The […]
The WAACSP 2021 Induction is a must-attend for Customer Service Professionals | March 27th
The West Africa Association of Customer Service Professionals [WAACSP], the umbrella body of Service Professionals in the ECOWAS region, will start the […]
Customer Service Index increases by 3.3 percent for 2020
Madam Yvonne Ohui Maccarthy, President, Institute of Customer Service Professionals (ICSP) has said Customer Service Index (CSI) for the year 2020 increased […]
Ghanaian businesses don’t understand Customer Service – ICSP
Head of the Institute of Customer Service Professionals (ICSP), Yvonne Ohui Maccarthy, has said most Ghanaian businesses do not understand the underpinning […]
WAACSP Certification Program for 2021 Announced
The 1st diet of the Basic Certification in Customer Service (BCCS) program for 2021 will take place in Ghana Nigeria and Gambia […]
WAACSP Announces Governing Board
The West African Association of customer service professionals (WAACSP) for English Speaking ECOWAS Countries have announced the body’s governing board for 2020 […]